Shipping policy

Shipping Information

AUSTRALIA

Lunar Energy Healing send all domestic parcels via Registered Post.

Orders are generally sent within 24-72 hours of receiving the order and payment. As soon as your order is processed you will receive tracking information via email.

  • REGULAR SHIPPING WITHOUT TRACKING $9.20
  • EXPRESS SHIPPING WITH TRACKING $16.95
  • ORDERS THAT EXCEED WEIGHT LIMITS OF THE ABOVE WILL BE SHIPPED AT THE CHEAPEST FREIGHT COST AVAILABLE
  • OPTION FOR POSTAL INSURANCE AT YOUR COST

Delivery timings are subject to Australia Post. Lunar Energy Healing has no control over delivery times or delays.

TRACKING YOUR ORDER

Once your order is packed and leaves our shop, you will receive an email with a tracking number to track your parcel. If you haven’t received a confirmation email, your order hasn’t been processed yet.

SHIPPING INFORMATION

Unfortunately, we have no control over how Australia Post will treat each individual parcel. We hope, that each parcel arrives undamaged, however chips and scratches can occur during the shipment process. Lunar Energy Healing takes no responsibility for damage incurred during the shipment process. Please consider postal insurance on your order for your peace of mind. By shopping with us, you agree to this statement.  

 RETURNS AND OTHER PROMOTIONAL MATERIAL

Please send return packages and any promotional material or letters to 40 Taittinger Grove The Vines Western Australia 6069